Privacy policy

Privacy Policy – Lyfbright

Lyfbright (“Company”, “we”, “our”, “us”) values your privacy and is committed to protecting it. This Privacy Policy (“Policy”) explains how we collect, use, share, and safeguard your personal information when you use our website www.lyfbright.com (“Platform”), purchase our products and services (“Products”), or interact with us through our official Facebook page and Facebook lead forms (“Facebook Forms”) operated under the name Astro Sanket.

It applies to all visitors, customers, and users (“you”, “your”) who interact with Lyfbright.

1. Your Consent Matters

By using our Platform, Facebook Forms, and sharing your information, you consent to the collection and use of your data as outlined in this Policy. This includes allowing us to process your orders, respond to inquiries, improve services, and communicate with you.
If you do not agree with this Policy, please stop using our Platform or Facebook Forms.

2. Communication Consent (DND Notice)

By sharing your mobile number, you consent to receive updates, notifications, and promotional messages from Lyfbright — even if your number is registered under DND/NCPR, as per TRAI guidelines.

3. Definition of Personal Information

“Personal Information” refers to details that can identify you directly or indirectly, including:

  • Name, phone number, email, address
  • Payment information
  • Device details & technical identifiers
  • Information submitted voluntarily through Facebook Forms (such as name, contact details, and responses)
  • Publicly available information (such as social media or government records) is not considered personal information under this Policy.

4. Collection of Personal Information

We collect data when you:

Create an account, place an order, or request support

Subscribe to newsletters, participate in promotions, or complete surveys

Interact with us via social media, ads, events, or Facebook Forms

We may also receive information from:

  1. Logistics providers (delivery updates)
  2. Payment processors
  3. Advertising/analytics platforms
  4. Social media platforms (if you authorize sharing, including Facebook Forms)

5. Facebook Forms

When you submit your details via Astro Sanket’s Facebook Forms, the information is securely stored and used only for the purpose stated in the form (e.g., to contact you, share offers, or provide services).

Your data collected through Facebook is treated with the same level of security and confidentiality as data collected directly on our website.

6. What Personal Information We Collect

  1. Identity Details: Name, contact info, address
  2. Demographic Data: Age, gender, preferences, language
  3. Recipient Details: If you ship products to someone else
  4. Payment Info: Securely handled by third-party payment providers (we don’t store full card/bank details)
  5. Device & Technical Info: IP address, browser, system data
  6. Customer Support History: Communications with our support team

7. Purpose of Data Collection

We use your data to:

  1. Process orders, payments, and refunds
  2. Deliver and update you on orders
  3. Personalize your shopping experience
  4. Improve website and services
  5. Respond to queries, reviews, and complaints
  6. Contact you if you have shared information via Facebook Forms (for consultations, offers, promotions, or updates)
  7. Conduct research, audits, and analytics
  8. Comply with legal requirements

8. Legal Grounds for Processing

  1. Contractual Necessity: To fulfill orders and services
  2. Legitimate Interest: To improve customer experience and communicate relevant offers
  3. Legal Obligation: To comply with laws
  4. Consent: When you voluntarily provide data (including via Facebook Forms)

9. Sharing of Information

Your data may be shared with:

  1. Logistics & courier partners
  2. Payment gateways
  3. Analytics & marketing partners
  4. Affiliate brands under common ownership
  5. Legal authorities, if required by law

We never sell or rent your personal data.

10. Data Retention & Disposal

We keep your data only as long as necessary to serve its purpose or as required by law. Afterward, data will be deleted or anonymized.

11. Cookies & Tracking

Lyfbright uses cookies and third-party analytics tools (like Google Analytics) to enhance user experience. You can disable cookies in your browser, but some features may not work properly.

12. Data Security

We employ encryption, secure servers, and strict access controls to protect your data. However, no online platform can guarantee 100% security. Please keep your login credentials confidential.

13. Your Rights

You may request access, correction, or deletion of your data by contacting us at support@lyfbright.com.
You may also opt out of promotional messages at any time.

14. Policy Updates

We may revise this Policy periodically. Updated versions will be posted on this page. Please review it regularly.

© Lyfbright – All Rights Reserved